Making Enquiries

To speak with one of our advisers, you can:

• Call us on Freephone 0800 484 0136

(Monday Tuesday & Thursday 8:30am - 4:30pm, Wednesday 10am - 4:30pm, Closed Friday) 

• Send us a message using the form below (we aim to respond within 48 hours, exc. weekends, public holidays & planned closures)

• Use our LiveChat service

Please note:

We do not have a drop-in service at our office or outreach locations and are unable to see clients who do not have a pre-arranged appointment. Details of our Appointments Policy can be found HERE 

Due to funding restrictions we can only offer advice and assistance to West Dunbartonshire residents - if you live outwith the West Dunbartonshire area you will have to refer you to your local advise services 

Changes in our opening times, including holiday closures, are displayed in our News & Publications section - make sure to check this before contacting us. 

 If you work an organisation and are looking to refer a client or service-user you are working with to West Dunbartonshire Citizens Advice Bureau, please visit the Referrals section of our website.

Send Us a Message

In order to help you, we need information about you and what you're looking for advice with. We also need to keep a record of your enquiry - this information will be stored securely and will not be shared with any third party without your explicit consent in line with our Privacy and Data Retentions policies (available HERE)

If you work an organisation and are looking to refer a client or service-user you are working with to West Dunbartonshire Citizens Advice Bureau, please visit the Referrals section of our website.